Customer Care

Returns Policy- When you buy from us, we want to make you completely satisfied. If for any reason you are not satisfied with the goods, you can exchange or ask for refund. Before returning, please take time to contact our after-sale Customer Service (email address: sales@ienvyonline.com ) and read our return policy carefully. iEnvyonline.com reserves the right to charge the handling fee of $5.95 for all returned products. iEnvyonline.com will confirm the information. Problem with the products received: Faulty products can be returned to us if they have the following types of quality defects: stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, major difference between the photographed product and the product received. If you experience the above problems, please contact us immediately at sales@ienvyonline.com. Please ship the package to the designated address provided by the after sales staff. Customers have to cover the shipping fee for the package return. Merchandise must be returned within 7 days of receipt, must be unworn, unwashed, must have all tags attached, any items marked “Sale” & All swimwear can not be returned or refunded.

Full Refunds | Store Credits
We offer full refund ONLY on any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer’s own fault cannot apply for refund.  Store Credits Are ONLY Issued.

RETURN ADDRESS:
iEnvy
P.O Box 55109
Jacksonville, FL 32255-1109

Shipping-  After your payment is authorized and verified, it can take up to two business days to process your order. You will receive your order anywhere from 3-7 business days from the date that your order is shipped out. This does not include weekends or holidays. Once your order has been shipped, you will receive a confirmation email along with tracking number and the carrier we’ve choose to ship your order.

U.S Standard Shipping- 6.00 (3-7 Business Day)
Overnight Shipping- 20.00 (Selected Marked Items)

 

Size Guide

Size Chart
International size XS S M L XL
US size 2 4 8-10 12 16
UK size 2 6 10 14 18
AU size 4 8 12 16 20
EU size 34 34-36 38-40 42 44

 

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>